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Principal Computer Support Analyst

12 Months (2000 hours S/T and 200 O/T per year)

Yes

DUTIES:

Summary:
The subcontractor shall provide maintenance support on the existing Peoplesoft supply chain application for Savannah River Nuclear Solutions (SRNS).  The subcontractor will provide support for PeopleSoft supply chain by working assigned change requests.  They will gather requirements from procurement customer and modify existing code if necessary while adhering to all SRNS IT protocols and required production support information. 
Specific Duties:
-    Change Requests: The work scope will be defined on a prioritized Change Requests prepared by the Procurement customer or IT employee in change management system (PTR and ITS CMS) and issued to the subcontractor for completion.  The subcontractor shall complete all change requests in the sequence directed by the team lead. All tasks that involve changes to the applications or the creation of new programs must be done in accordance with IT procedure compliance.  Change Requests will not be considered 'completed' until customer acceptance testing is completed and the team lead approves all deliverables. These change requests may be driven also by system upgrade and security patches that will require application testing and coordination with customer and IT.
-    Complete high priority work requests (bug fixes, security patches/upgrades) on or before the negotiated due date. Completion of a work request includes completion of all required tasks and documents required.
-    Compliance and familiarity with level C documentation (quality controls) required for functional changes made to application. Level C documentation experience should include documenting:  code changed, test plan, test plan execution, change control check-in/out, and change request documentation.

 
REQUIRED QUALIFICATIONS:

Education:
Position requires a 4 year degree in Computer Science or related discipline with 10 years proven performance in information technology assignment.

Experience/Skills:
Candidate shall have minimum of four years of experience working on the Savannah River Site's PeopleSoft supply chain application. Subcontractor must be familiar with PeopleSoft programming and knowledgeable of procurement information.   Must have experience with our existing supply chain customizations made during implementation.  Subcontractor must also be knowledgeable of PeopleCode, application engine, trace, oracle relational database, sql, application designer, and STAT.   Subcontractor must have good communications skills to interface with procurement customer on their level to extract all data requirements for assigned projects. The subcontractor shall also communicate and response to questions from customers and other IT personnel relative to how the system works, schedules, etc., as requested; and comply with IT procedures and protocols. Knowledge of Word is necessary. 

Work Hours:
A ~18-20 hour work week is scheduled with the ability to work additional hours if desired by SRNS and subcontractor.  Each work day has a 30 minute unpaid lunch.  Subcontractor must work all hours onsite to be readily available to the procurement customers.  A set schedule on work days/hours will be determined upon subcontractors arrival; preferred options are either 3-6 hour days or  4-5 hour days,  to add up to a total of 18-20hours per week. 

Area Security Access:
Security Requirements:  A DOE uncleared badge will be required.

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